bag butlers at
your service
your service
Book a collection slot
online anytime, until ten hours
before your flight
First bag from R250 (excl VAT) and any additional bags at 50%
Baggage collected from your
doorstep at a time-slot
convenient to you, up-until four
hours before your flght
Baggage delivered
onto your flight two
hours before
departure
You collect your
baggage from the
carousel
We offer a boutique baggage collection service that delivers your bags straight onto your flight, so you can travel light and check-in effortlessly at the airport.
Relax, knowing your bags were securely sealed and tagged in front of you before being transported to the airport under strict security conditions.
Simply collect your baggage from the carousel at your destination.
Booking a pick up time and place that suits your schedule
Travelling light increases personal comfort
Avoid unnecessary queues at the airport
More personal time available before boarding
Go directly to the boarding gate
Priority offloading upon flight arrival reduces time to carousel / baggage collection wait time
Each piece of baggage is secured with a protective seal
Unique tamper proof tags are applied to the bag
All transport vehicles have camera's to monitor in transit activity
Highly secured warehousing
Per item data storage for up to 72 hours
Strict Covid-19 protocols observed on collection
Bags are covered with LUGGAGE PROTECTOR an antimicrobial product to protect your luggage from bacteria and virusses
Regular updates via SMS to confirm baggage status from collection to final check-in
Exclusive processing through priority baggage counters ensure optimum care and timeous processing of luggage
Real time baggage tracking via the helpline
Seven-day customer support
Airline endorsed
Regulated Agent and Civil Aviation Authority (CAA) approved process