bag butlers at
your service
How it works

We collect your baggage from your doorstep
and check it onto your flight.

You book

You book

Book a collection slot
online anytime, until ten hours
before your flight

First bag from R250 (excl VAT) and any additional bags at 50% 

We collect

We collect

Baggage collected from your
doorstep at a time-slot
convenient to you, up-until four
hours before your flght

We deliver

We deliver

Baggage delivered
onto your flight two
hours before
departure

You receive

You receive

You collect your
baggage from the
carousel

Service coverage

We can collect your baggage within a
60 km radius from the airport

Our promise to you

Enjoy effortless travel

We offer a boutique baggage collection service that delivers your bags straight onto your flight, so you can travel light and check-in effortlessly at the airport.

Relax, knowing your bags were securely sealed and tagged in front of you before being transported to the airport under strict security conditions.

Simply collect your baggage from the carousel at your destination.

Partner airlines

Our services are available in
South Africa through the following airlines

Air France KLM SkyTeam
Why use our service

Convenient

Booking a pick up time and place that suits your schedule

Travelling light increases personal comfort

Avoid unnecessary queues at the airport

More personal time available before boarding

Go directly to the boarding gate

Priority offloading upon flight arrival reduces time to carousel / baggage collection wait time

Why use our service

Safe

Each piece of baggage is secured with a protective seal

Unique tamper proof tags are applied to the bag

All transport vehicles have camera's to monitor in transit activity

Highly secured warehousing

Per item data storage for up to 72 hours

Strict Covid-19 protocols observed on collection

Bags are covered with LUGGAGE PROTECTOR an antimicrobial product to protect your luggage from bacteria and virusses

Why use our service

Peace of Mind

Regular updates via SMS to confirm baggage status from collection to final check-in

Exclusive processing through priority baggage counters ensure optimum care and timeous processing of luggage

Real time baggage tracking via the helpline

Seven-day customer support

Airline endorsed

Regulated Agent and Civil Aviation Authority (CAA) approved process